Your Technology.
Finally Handled.
Most business owners think they're covered — until something breaks and they find out they weren't. Find out where you actually stand in 2 minutes.
One Partner.
Every Problem Owned.
You don't need another "IT guy." You need an accountable partner who owns the outcome end-to-end — no handoffs, no subs, no finger-pointing.
Why Businesses Work
With NTPC.
An email shows up that looks exactly like it's from your bank, or a vendor you've paid a hundred times before. Someone on your team clicks it, or approves what looks like a routine wire. A few days later, $70,000 is gone from your business account — and nobody even knew something was wrong until it was too late.
Or maybe it's simpler than that. Your one tech-savvy employee, the one who "just handles it," puts in their notice tomorrow. Does anyone else know your passwords? Does anyone know how your network's set up, where your backups actually live, or who controls your website's domain?
Either way, be honest with yourself: would your team catch the scam? And if that one person walked out today, would everything else keep running, or would you be locked out of your own business?
If you hesitated on any of those, that's the gap. It's more common than you'd think.
Now picture it going differently. The scam email gets caught before anyone clicks it, because someone's watching every inbox and every login, every day, and your team knows exactly what to flag and who to call first. And when your key person quits, nothing quits with them. Every password, every system, every access point is already documented and backed up, because none of it is ever locked inside one person's head.
That's $70,000 still sitting in your account. That's your business running fine the day your best person walks out. We're not who you call after disaster hits — we're why it never does. We're your IT Department, guarding the door to your business every. single. day. And we're only minutes away when you call.
What Actually Happens
When You Contact Us.
Real numbers from real clients — handled by local, US-based technicians, never an overseas call center.
Built for Businesses That Can't Afford Downtime.
From franchise operators to professional offices — we build for owners who can't afford to find out the hard way that something wasn't backed up, secured, or documented.
Frequently Asked
Questions.
Technology Shouldn't Be a Daily Fire Drill.
We're Jason and Ashley Radcliff, and 7 years ago we started NTPC Tech Solutions because we watched too many North Texas business owners and operators lose time, money, and sleep to technology that was supposed to make their lives easier.
You didn't get into this business to troubleshoot printers or panic over a server crash the morning of your busiest week. You got into it to build something and our job is to make sure technology never gets in the way of that — by being local, by being accountable, and by staying in it with you.
7 years later, here's what that's meant for the businesses we serve: over 215 locations protected, more than 32,000 problems solved, and a 99.6% resolution rate holding steady through all of it. Most issues get fixed remotely in under 20 minutes. Even the hands-on jobs that need scheduling land in about 3 days. To us, every one of those numbers is a person who got their day back and that means something.
But none of it works without our team of directors, engineers, and technicians who genuinely show up for our clients every day, and the North Texas business owners who took a chance on two people just starting out 7 years ago. Your trust is the reason NTPC exists — and we don't take a single day of it for granted.
"If you want one partner, one playbook, and one escalation path — NTPC is the partner for you."
Don't Take Our
Word For It.
Real feedback from the owners and operators we support every day.
Ready to Stop Fighting
Your Technology?
Book a free one-hour consultation. We'll assess where you are, where you want to go, and exactly what it takes to get there.
| Remote | 8AM – 6PM M–F |
| Onsite | 8AM – 6PM M–F |
| Emergency | Until 10PM On-call coverage for true emergencies still runs seven days a week, holidays included –– closed New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas. |
| Monitoring | 24 / 7 / 365 Your systems are always being watched, and so is your building. Our Tech SOC & Security EOC monitor around the clock, with a fast human response whenever something's urgent. |